Investment attraction poses very specific challenges to customer relationship management (CRM) systems. We have a track record of implementing and training customizing and administrating CRM systems of economic development agencies. When it comes to designing agency-specific solutions, our priorities include flexible (structure and field) adaptation possibilities, limited data input and cleaning, manageable training requirements, mobile applications options for Android and IOS, high usability, a strong sales focus and, last but not least, a low total cost of ownership.